Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We use cookies, web beacons, pixel tags, and other tracking technologies to collect information automatically as you navigate through our Site. For more information about our use of these technologies, please see our Cookie Policy.

2.3 Third-Party Sources

We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process transactions and send related information, including confirmations and invoices
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, promotions, and events
• Personalize your experience and deliver content and product offerings relevant to your interests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities
• Comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information where we believe disclosure is necessary or required by law, regulation, to enforce our policies, to protect our or others' rights, property, or safety, or to comply with a judicial proceeding, court order, or legal process.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

5.1 Account Information

You may review, update, or delete the personal information in your account by logging into your account or contacting us directly. We may retain certain information as required by law or for legitimate business purposes.

5.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

5.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

5.4 Data Subject Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

6. Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We restrict access to your personal information to our employees, contractors, and service providers who need to know that information in order to process it for us, and who are subject to confidentiality obligations.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our website servers are located in the European Union, and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in various countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy, including by implementing Standard Contractual Clauses for transfers of personal information between our group companies and third-party service providers and partners.

9. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will promptly delete that information.

If you believe we have collected personal information from a child under the age of 16, please contact us using the details provided in the "Contact Us" section below.

10. Third-Party Links

Our Site may contain links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]
• Phone: +46 70 123 4567
• Mail: European Car Insurance Guide, Sveavägen 56, 111 34 Stockholm, Sweden

If you are located in the European Economic Area (EEA) and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.